It's super easy to review your prorated invoices right from our My.brandtrack dashboard!
ℹ️ What is a prorated invoice?
A prorated invoice is generated when you add a new zone in the middle of two billing cycles and, at the same time, your subscription requires an adjustment due to insufficient licenses purchased. This invoice will be generated 24 hours after the zone is created in MyBrandtrack and will have a value proportional to the remaining days until your next invoice. For example: If you create an invoice on the 14th of this month, the invoice will be generated on the 15th of that month and will have the value of the remaining 15 days until the next invoice, where it will be combined with the general subscription price.
⚠️ Do you have a pending prorated invoice?
Don't worry! You can manage it from the dashboard. Go to Account > Billing > Pay Outstanding Balance. There you will find available options to settle your outstanding balance.
